Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How much is shipping?
Free on all orders in Australia
Do you deliver everywhere in Australia?
Yes! Australia wide, PO boxes and parcel lockers included
What payment options do you provide?
Card, Paypal, Zip and Afterpay
How do I use an online credit?
Simply copy and paste the code in to the coupon code field at check out and apply to alter your order total.
What widths are your shoes?
Planet Shoes branded products are a standard B+ width. Earth, Adesso and Kaysi are a B width. Some wide fit options are available and will be marked accordingly.
Any question about our return policy please refer to this page.
How do I know my return has been processed?
You will receive email notification once return has been processed
In between sizes?
We would suggest going to the larger size if half size not available to ensure enough length is provided, please also factor in your width needs on the decision
What type of leather is used?
Premium quality leather from a range of overseas factories.